FREQUENTLY ASKED QUESTIONS:
1.Whether the product comes with a mounting bracket and mounting accessories?
- Yes, no separated purchase needed.
2.This is my first installation experience, how can I install the item?
(1) can read the instruction of installation manual or watch the installation video < Midea U-Shaped AC installation > on the detail page >.
3.There is a gap between the body and the installation accessories after installation.
- Please see the installation video on the product page for the steps to seal the gap.
4.I found that there are missing parts in the package.
- Please check the packages carefully and there are some brackets that may be in the corner or under the foam (ex. L brackets).
5.Can screen be adjusted when the window is opened?
- The screen is adjustable between 22”-36” for when people open their window – Height would be fixed at height from bottom of U to top of unit. *Reference adjustable screen separately sold.
6.The machine is not cooling or cooling slowly.
(1) Please select the appropriate capacity section according to the recommended area. (2) Check if the machine is in cooling mode.
8. The air volume is not enough to feel the wind.
- Midea U uses a silent air duct design, and the air supply distance reaches 20 feet. While increasing the air volume, the wind noise is much smaller than the ordinary window machine.
9.Can the display light of the machine and the key “beep” sound be turned off?
-This is a regular feature and cannot be turned off at this time. A new version of the APP is being developed, and the function of turning off the display light and key tone will be realized by then.
10. What mobile phone permissions are required for the APP?
-GPS and camera permissions.
Includes a quick-snap bracket, and can be installed in 3 simple steps.